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Return Policy

When & Under What Condition the Return Possible ?

At Divyaveda Wellness , we take ultimate care to ensure your orders are delivered to your satisfaction. However, in the rare event that your order is unsatisfactory, we are happy to accept returns for orders, if:

Can I Return Part of My Order ?

Yes, return is possible at an item level and if you have ordered multiple items, you can request return of a partial quantity

What is the Time Limit for Raising a Return / Cancel Request?

You may raise a return/cancel request with our customer care within 24 hours from the delivery of the product. Divyaveda reserves the right to cancel the return request, if the customer reaches out to Divyaveda after 24 hours of delivery.

What is the Process for Returning the Products?

In case of Order Return/Order Cancel, will Divyaveda Wellness bear the cost of reverse pick up by Courier from the customer?

How many Days will Divyaveda Wellness take to Replace the Item(s) ?

Replaced item(s) of your order will reach you within 4-5 days once the Return claim is verifiedBut in the case of a customer deciding to cancel after placing an order, the customer has to bear the shipping price only (if the payment is done through COD or online)

What is the maximum Estimated Time of Action for Refunds?

Processing Refunds will take from 30 to 45 days.

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